Nobody there to talk to?
Call us
Alone with your worries?
talk to us
Would you rather write than speak?
Write us
https://www.nummergegenkummer.de/child-and-youth-counselling/children-and-youth-phone/
The number against grief helps children and young people.
https://www.nummergegenkummer.de/simple-language-children-and-youth-phone/
We listen to you on the children's and young people's hotline.
This is the phone number: 116 111
We will help you on the phone: Monday to Saturday from 14 p.m. to 20 p.m.
The call costs no Money.
This applies to calls from Germany.
You must tell us your name not sagen.
What is the children's and young people's hotline?
You can call the children's and young people's hotline if you have problems or worries.
For example:
- when you're heartbroken
- when you have a fight with your friends.
- when you're in trouble at school.
We have been working with children and young people for a long time.
We talk a lot with children and young people.
That is why we know many problems of children and young people.
Consultants trained for this task are on the phone.
They have learned how to respond to your questions.
The consultants do not receive any money for this.
They work in their free time.
They have learned different trades, are younger or older, some may still be studying, others are already retired.
You are a not alone with your problems
Many children and young people call us.
They are just like you.
You have similar problems.
JudgeOthers advise young people
Maybe you think:
The adults don't understand me.
Maybe you prefer to talk to teenagers.
Then give us a call.
Young people also work for us.
Our teenagers are 16 to 21 years old.
They help you with your problems.
They have a lot of time for you.
they tell keine from your conversation.
The young people will advise you on the phone:
Every Saturday from 14 p.m. to 20 p.m.
This is the phone number: 116 111
The call costs no Money.
This applies to calls from Germany.
You must tell us your name not sagen.
There is also a video on our website.
This video contains information about the children's and young people's hotline:
https://www.nummergegenkummer.de/easy-language-kids-and-youth-phone/
Die Telefonnummer 116 111 also exist in other countries in Europe.
But you can from Germany only call the German children and youth hotline.
Maybe you need help in another language.
This works out not on the phone.
This works out only with email or chat.
The e-mail addresses and chats can be found on the website: www.116111.eu.
The website is not in plain language.
online consultation
Online one speaks like this: on-lein.
Number Against Kummer will also help you online.
Sometimes writing is easier than talking.
We help you in Cat:
Wednesday and Thursday from 14 p.m. to 18 p.m.
Maybe you'd rather have your problems in one e-mail . write
you can us discord write an E-Mail. No matter what time.
The advice costs no Money.
You don't have to tell us your name.
How does the online consultation work?
For this you need a user account on our website.
Only then can you send us emails and chat with us.
How to create an account:
1) Click on: For online consultation.
2) Click on: Register.
3) Make up a username.
4) Make up a password.
The password should remain secret.
say the password keine.
Write the password not .
You save your e-mails and chats with us in your user account.
Only you should be able to read your emails and chats.
Maybe you use the online consultation for 6 months not.
Then we will delete your user account.
Then all your emails and chats are gone.
How fast can we help you?
From time to time many children want to write with us.
You might have to wait your turn then.
We usually answer emails in 1 to 2 days.
The text in plain language is from: © Office for plain language, life support for people
with mental disabilities Bremen eV, 2021.
The pictures are from: © Lebenshilfe for people with mental disabilities Bremen eV,
Illustrator Stefan Albers, Atelier Fleetinsel, 2013.